Terms of Service
Last updated 27 September 2026.
The service
Ask Emergence produces answers by running your question through multiple third-party AI models in a fixed workflow and returns the result with a record of the calls made. Answers are generated by AI and may be wrong. They are not professional, legal, medical or financial advice. You are responsible for how you use them.
Accounts and credits
You need an account to use the service. Runs consume credits. Subscription credits are granted each billing period and expire at the next renewal; purchased credits do not expire. Credits have no cash value, are not transferable, and are not refundable except where required by law or where we choose to refund at our discretion.
Payments
Subscriptions renew monthly until cancelled. You can cancel at any time from your account and keep access until the end of the paid period. If you enable auto top-up, you authorize us to charge your saved payment method for the amount you selected whenever your balance falls below the threshold you set.
Acceptable use
Do not use the service to break the law, to harm others, to attempt to extract or reverse-engineer the models or the workflow, or to circumvent usage limits. We may suspend accounts that do.
Availability
The service depends on third-party AI providers. We do not guarantee uninterrupted availability. If a run fails on our side, the credits it consumed are returned.
Intellectual property
You own your questions and the answers you receive. The Emergence Engine workflow is the subject of a pending patent application. The service, its name, and its marks are ours.
Changes
We may update these terms and will post the date of the latest version here. Continued use after a change means you accept it.